Return & Exchange Policy

At VERO, your satisfaction is our priority. If you receive a defective, damaged, or incorrect item, or if you need a different size, you may request an exchange within 3 days of receiving your order.

To be eligible for an exchange, the item must be unused, unwashed, in its original condition, and returned with all original tags and packaging. Products that show signs of wear, damage caused by the customer, or have missing tags may not qualify for an exchange.

Please note that we do not offer refunds. Exchanges are only available for eligible products, subject to stock availability. If the requested size or item is unavailable, our customer support team will assist you with the best available alternative.

To request an exchange, contact us via WhatsApp or text at +92 340 8588777 within 3 days of delivery. Please include your order number and clear photos (if applicable) to help us process your request as quickly as possible.

VERO reserves the right to decline exchange requests that do not meet the conditions outlined in this policy.